shIpping information
We offer complimentary New Zealand shipping on all full-priced orders over $50. For orders less than $50, we offer New Zealand wide shipping of $10 Rural shipping is $13.50 – we merely pass on the costs charged to us by our courier service.
No, we currently dont shop internationally.
We aim to have all orders ready within two working days of your payment clearing.
For New Zealand orders tracking numbers are provided.
Items are usually delivered within 5 working days in New Zealand, however with the current demands on the postal service this may be a few days later.
payment information
We accept Credit and Debit cards via the industry standard Stripe payment system.
If an online deposit is your only method of payment, please make contact with us and we will advise you of the steps needed to do this.
Other Sales Information
When making a return, we may request you to email us a photo in order for us to best assess how to proceed with you claim.
Our returns do not extend to situations where you have merely changed your mind – unfortunately, we cannot exchange cards if you have just changed your mind so please choose carefully.
All refunds made will be in the manner in which you paid – either by direct transfer to your bank account or refund to your credit / debit card.